Effective Date: January 1, 2025

Welcome to Deals and Aloha (the "Website"), operated by Deals and Aloha LLC ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website located at www.dealsandaloha.org and related services, including:

• Sales of merchandise

• Email subscription and newsletters

• Registration for in-person workshops

• Online mentorship course sign-ups and payments

1. Information We Collect

We collect information from you when you interact with our website, make a purchase, sign up for our newsletter, register for a workshop, or enroll in our online mentorship course. The types of information we collect include:

a. Personal Information

• Name

• Email address

• Phone number

• Mailing and billing address

• Payment information (credit/debit card details)

• Information related to workshop registrations and online course participation

b. Non-Personal Information

• Browser type and version

• Device type and operating system

• IP address

• Usage data, including pages visited, time spent on the site, and referring URLs

2. How We Use Your Information

We use the information we collect to:

• Process Merchandise Sales: Fulfill orders, manage shipping, and process payments securely.

• Send Email Newsletters: Provide updates, promotions, and special offers related to Deals and Aloha.

• Register and Manage Workshops: Process in-person workshop payments, confirm registrations, and provide event details.

• Administer Online Mentorship Courses: Process course enrollment, provide access to course materials, and manage payments.

• Enhance User Experience: Improve website functionality, customize content, and analyze usage patterns.

• Respond to Inquiries and Customer Support: Address questions, provide assistance, and improve our services.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

a. Service Providers

We may engage third-party companies to perform services on our behalf, including:

• Payment processing 

• Email marketing platforms 

• Shipping and logistics providers

• Customer relationship management (CRM) tools

These service providers are bound by confidentiality agreements and may only use your information for the specific purposes we define.

b. Legal Compliance and Protection

We may disclose your information if required by law or if we believe such disclosure is necessary to:

• Comply with legal obligations

• Protect and defend our rights and property

• Prevent or investigate wrongdoing

• Safeguard the safety of our users or the public

4. Payment Processing and Security

We use secure third-party payment processors to handle payment transactions. We do not store or have access to your payment information, such as credit card numbers or billing details. All payment data is encrypted and securely transmitted to our payment processors.

For workshops and online mentorship course purchases, payment information is processed using industry-standard encryption protocols to ensure your data is secure.

5. Email Newsletters and Marketing Communications

When you subscribe to our email newsletter, we collect your email address to send updates, promotions, and relevant content. You can opt out of receiving these communications at any time by clicking the “unsubscribe” link in the footer of any email or by contacting us at info@dealsandaloha.org

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences

• Track website traffic and user interactions

• Improve website functionality and performance

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for sensitive data

• Regular security audits and monitoring

• Access controls and authentication protocols

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information

• Opt out of receiving marketing communications

• Request that we restrict or stop processing your information in certain circumstances

To exercise these rights, please contact us at info@dealsandaloha.org.

9. Refunds and Cancellations

For purchases made through the website, including merchandise, workshops, and online courses:

• Merchandise: Refunds and exchanges are available within 14 days of receiving the item. Items must be returned in their original condition.

• Workshops: Cancellations made at least 7 days before the event will be eligible for a full refund. Cancellations made within 7 days may be eligible for a partial refund or credit toward a future event.

• Online Mentorship Course: Refunds are available within 7 days of purchase if less than 25% of the course content has been accessed.

To request a refund or cancellation, please email info@dealsandaloha.org.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage users to read the privacy policies of any linked sites.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website and revising the effective date. Your continued use of the website after any modifications indicates your acceptance of the updated terms.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Deals and Aloha LLC
Email: info@dealsandaloha.org

Thank you for trusting Deals and Aloha! 🌺